The VA suggested that any appointments scheduled during the next few weeks should be verified by calling the VA facility the day before where your appoint is scheduled. in some cases video conferencing is being used rather than going to facility. They are contacting veterans via text messaging having scheduled appointments to reply by (Y5) Confirm Appt. (N6) Cancel Appt. (D7) for more Details. If you have cold, cough or flu-like symptoms Stay HOME and call 800-361-8387 ext. 55290. If you choose to cancel your appointment call your team and reschedule for a future date.